Frequently Asked Questions
Everything you need to know about our high-performance beauty solutions.
What makes Malibu C products different from other hair care brands?
Malibu C specializes in wellness hair care using patented vitamin crystal technology. Our formulas are specifically designed to remove mineral buildup and impurities caused by hard water, restoring your hair's natural shine and health.
Are Malibu C products safe for color-treated hair?
Yes, all our products are formulated to be color-safe. In fact, using our wellness treatments before a color service can help the color deposit more evenly and last longer by removing mineral barriers.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of the delivery date for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Absolutely. Malibu C is committed to ethical beauty. 100% of our products are vegan and we never test on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.